jiwaji game Terms and Conditions

By accessing the jiwaji game platform, opening an account, or using any of its services, you automatically agree to these terms and conditions. This agreement is a legally binding document between you and jiwaji game.

These terms and conditions have been drawn up in line with the applicable laws and regulations of Bangladesh. If you disagree with any part of these terms, you are advised to stop using the platform.

• By using the platform, you confirm that you are 21 years of age or older.
• You are using this platform of your own free will and for entertainment purposes.
• You are not accessing from a country or region where online gaming is legally prohibited.
• All information you have provided is true, accurate, and complete.

When creating an account on jiwaji game, each user must provide their real identity and personal details. Only one account may be opened per mobile number or email address — operating multiple accounts is strictly prohibited.

2.1 Registration Terms

• You must provide your correct name, date of birth, and contact details at the time of registration.
• Each account may be registered in one person's name only, and managing an account on behalf of a third party is not permitted.
• Use a strong password to protect your account and do not share it with anyone.
• If you need to update your account information, contact the customer support team.

2.2 Identity Verification (KYC)

jiwaji game reserves the right to verify a user's identity at any time for security purposes. Before processing a withdrawal or for large transactions, you may be asked to submit identity documents (a copy of your National ID or passport). The relevant transaction may remain on hold until verification is complete.

jiwaji game supports financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are conducted in Bangladeshi Taka (৳).

• Withdrawals may only be made through the same method used for the deposit.
• Identity verification must be completed before a withdrawal request can be processed.
• Bonus-related funds cannot be withdrawn until the wagering requirement has been met.
• If fraud or irregularity is suspected in any transaction, jiwaji game reserves the right to hold it until the matter is verified.

jiwaji game offers various bonuses and promotions that apply subject to specific conditions. Each bonus has its own wagering requirement, and funds cannot be withdrawn until that requirement is met.

4.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a deposit of ৳1,000 earns a ৳1,000 bonus — total balance ৳2,000 — and you must place bets totalling ৳1,000 × 15 = ৳15,000 before the bonus funds can be withdrawn.

4.2 General Bonus Terms

• If eligibility conditions for a bonus claim are not met, or if terms are violated, the bonus may be cancelled.
• A new bonus cannot be added while another bonus is active, until the current bonus conditions are met or the bonus is cancelled.
• jiwaji game reserves the right to change, suspend, or cancel any bonus offer at any time.
• In the event of misuse of the bonus programme or a breach of its rules, the account may be closed.

The jiwaji game platform offers slots, live casino, sports betting, fishing games, and many other game categories. Each game has its own rules and is operated in accordance with the relevant game provider's guidelines.

• If any transaction is left incomplete due to a technical error or system failure, jiwaji game will make a decision after reviewing the matter.
• jiwaji game may offer partial compensation for connection issues or technical errors during a game, but this is entirely at jiwaji game's discretion.
• Game outcomes are determined by a third-party certified Random Number Generator (RNG) and cannot be interfered with in any way.
• If you have any objection regarding a game outcome, a formal complaint may be submitted through the customer support team.

To maintain a fair and safe environment on the jiwaji game platform, the following activities are strictly prohibited. Violating these prohibitions may result in permanent account closure and forfeiture of the associated balance.

• Creating multiple accounts under the same person's name and claiming bonus benefits more than once.
• Attempting to influence game outcomes through bots, automation software, or other technical means.
• Using the platform for money laundering or any other form of illegal financial activity.
• Attempting to access another user's account or obtain their information.
• Exploiting any vulnerability or bug in the platform to gain an unfair advantage — if such an issue is discovered, the support team must be informed immediately.
• Placing bets using a third party's funds, or making deposits from a third party's bank or mobile account.

jiwaji game reserves the right to temporarily suspend or permanently close any account, without prior notice, for any reason — particularly in cases of breach of these terms and conditions.

• If an account is suspended, the user will be informed of the reason by email and given the opportunity to raise an objection.
• In proven cases of terms violation, jiwaji game reserves the right to forfeit all bonuses and associated winnings.
• Users may also voluntarily close their account at any time — in such cases, their own funds remaining in the balance will be returned.
• As part of responsible gaming, users may opt for the Self-Exclusion facility.

jiwaji game maintains complete transparency regarding the collection, storage, and use of users' personal information. Your information is never sold to third parties. For full details, read our Privacy Policy, which contains complete information on the type of data collected, how it is stored, and users' rights.

• All data is protected through SSL encryption.
• Documents collected for identity verification are used for security purposes only.
• Users have the right to view the information stored in their account and to request corrections where necessary.

jiwaji game strives to operate its services to the highest standard. However, jiwaji game's liability will be limited in the following circumstances:

• Loss caused by internet disconnection, power outages, or issues with the user's device.
• Game interruptions caused by issues with a third-party game provider's server or software.
• If a transaction issue arises due to incorrect information provided by the user themselves.
• Natural disasters or unavoidable circumstances (Force Majeure) that affect platform operations.

To learn more about jiwaji game and the history and values behind our service, read our About Us page.

jiwaji game reserves the right to modify these terms and conditions, in part or in full, at any time. The date on which changes take effect will be noted in the "Last Updated" section at the top of the page.

• For significant changes, a notification may be sent to your registered email.
• If you continue using the platform after any changes, you will be considered to have agreed to the new terms and conditions.
• If you have any questions about the terms and conditions, contact us via our 24/7 live chat or email.

Contact Information

For answers to common questions, visit our FAQ section — where you will find detailed answers on accounts, payments, bonuses, and gaming.